Policies & Payment Information
Booking & Payments
A valid credit card is required to secure all appointments.
To qualify for promotional pricing, full payment is required at the time of booking.
An invoice will be sent upon booking and must be paid within 24 hours to confirm your appointment.
Unpaid invoices within 24 hours will result in automatic cancellation of the service or package.
No-Shows & Late Cancellations
We kindly require at least 72 hours’ notice to reschedule or cancel an appointment.
Missed appointments or late cancellations will result in one of the following:
A $200 fee charged to the card on file, or
Forfeiture of one session from an applicable prepaid package
For Laser, Forma, and BodyFX services, any applicable fee must be paid prior to rebooking.
Packages & Promotions
All packages and promotions are non-refundable and non-transferable.
Packages expire one year from the date of purchase.
Promotional rates are valid only when prepaid at the time of booking.
Missed payment deadlines will result in cancellation of the promotional offer.
Retail Products & Gift Certificates
Retail Products
All retail products are final sale
No refunds or exchanges
Gift Certificates
Non-refundable and non-transferable
Not redeemable for cash
Must be applied toward a service of equal or greater value

