Policies & Payment Information

Booking & Payments

  • A valid credit card is required to secure all appointments.

  • To qualify for promotional pricing, full payment is required at the time of booking.

  • An invoice will be sent upon booking and must be paid within 24 hours to confirm your appointment.

  • Unpaid invoices within 24 hours will result in automatic cancellation of the service or package.

No-Shows & Late Cancellations

  • We kindly require at least 72 hours’ notice to reschedule or cancel an appointment.

  • Missed appointments or late cancellations will result in one of the following:

    • A $200 fee charged to the card on file, or

    • Forfeiture of one session from an applicable prepaid package

  • For Laser, Forma, and BodyFX services, any applicable fee must be paid prior to rebooking.

Packages & Promotions

  • All packages and promotions are non-refundable and non-transferable.

  • Packages expire one year from the date of purchase.

  • Promotional rates are valid only when prepaid at the time of booking.

  • Missed payment deadlines will result in cancellation of the promotional offer.

Retail Products & Gift Certificates

Retail Products

  • All retail products are final sale

  • No refunds or exchanges

Gift Certificates

  • Non-refundable and non-transferable

  • Not redeemable for cash

  • Must be applied toward a service of equal or greater value